Brushed Roots Salon Policies
No Show Policy
Any “no-shows” at Brushed Roots will be charged 100% of the services booked. In the event that an emergency has occurred we will rebook the appointment if the client prepays 50% of the total cost of the service. Thank you for your cooperation and understanding.
We understand that sometimes you need to change your schedule. We kindly ask that you give us a 24-hour notice if you must cancel an appointment. Cancellations made less than 24 hours in advance will be charged 50% of scheduled service. Cancellations made the same day will be charged at 100% of service
Although we do not give cash refunds, all services have a limited time guarantee. If for any reason you are not satisfied, the service you received will be redone at no expense. You have 5 days to make Brushed Roots Salon aware of the situation. If notice is given to us beyond the 5th day from the time of your service, this will be considered another service and must be paid in full.